Part 2. How to prevent emotional burnout and how to deal with it if it does happen?
-Two main areas of work to combat burnout
-Psychology and physiology of stress
-The structure and interrelationship of the three major brain systems in the regulation of stress
-Emotional intelligence and its five components
-What is a resource state and how to reach it
-Techniques of dealing with anxiety, worry, fear, irritability with the scale of emotions; "stop-cock" technique, allowing a quick exit from the negative states; psychophysical practices and practices of awareness development; basics of breathing practices and focusing
-Techniques for giving and receiving constructive feedback to colleagues
-Modeling alternative behavior to avoid conflict and improve relationships
-Creating a personal strategy for recovery and bringing oneself into a resourceful state.